Public Service Innovation and Democracy

Individual and community empowerment, new public and private sector services, data collection and sensing, data visualization and service design.

Trends in open data, citizen content creation and community engagement are facilitating new approaches to public services and governance. This provides the opportunity for both individual and community empowerment and for changes in the way public and private sector services (social services, health, education, police, transport, finance) are defined, delivered and overseen. Drawing on areas such as data collection and sensing, data visualization information and service design and building on projects including, Open Data Cities and CitySDK, this cluster will undertake projects that support public service innovation and democracy and so define new market opportunities and develop and test new prototype products and services.

This cluster topic is being led by Lancaster University.

Projects within this Cluster

App Movement

App Movement
Exploring new territory in digital public spaces and how the shift from public consultation in the development of services to public commissioning of services can be made tangible via a web platform.

Exploring improved ways of visualising blood test results

Exploring improved ways of visualising blood test results
The project’s immediate objective was to explore and test different creative options and prototypes for improving how data is visualized in support of renal patient engagement and understanding of their blood test results.

Polyphonic Futures

With this combined project and field trial we aim to develop a 'digital silk library' that will be an exemplar for a new form of knowledge exchange between arts and science.

Bretton Buzz

Bretton Buzz
This project aims to develop and test the potential of LocalNets, an innovative social media digital analytics tool created to drive community action and promote the take up of community rights.

Paths of Desire

Paths of Desire
This project has been inspired both by a desire to investigate opportunities for exploring the role of cartography in a digital age and consider ways of encouraging users of cities to deviate from their normal paths and flows and discover ‘hidden gems’ within the city as a result.

Blockanomics

Blockanomics
Blockanomics is a system to promote playful political engagement between people and local democracy, in the shared digital space of a locally tailored minecraft world.

The Near Miss Project

The Near Miss Project
The Near Miss Project studied cycling incidents that don’t result in injuries, but may profoundly influence people’s experiences and behaviours.

Chattr

Chattr
Chattr was a field trial at FutureEverything that invites conference delegates to participate in an experiment on privacy and ethics.

Alpha Procurement

Alpha Procurement
Exploring digital solutions for creative services to enter public sector procurement.

Open Planning

Open Planning
Rethinking the urban planning process in the digital space.

Latest Cluster Activity

Project Update: Exploring Improved Ways of Visualising Blood Test Results

24th Oct 2015
Heather Hill (Renal Dietitian Lancashire Teaching Hospitals) and Jeremy Davenport (CX PhD) presented an overview of the CX project Exploring Improved Ways of Visualising Blood Rest Results and its prototype at the Annual General Meeting of the British Kidney Patients Association (North West region) on the 27th of September.     Following the...

Join us on Sat 19 Sep to create a collaborative multimedia map of Lboro market

1st Sep 2015
MapYourMarket is part of Market Town, a series of new commissions and critical debate that sets out to re-imagine the future of Loughborough’s high streets led by Radar, LU Arts and Charnwood Arts, in partnership with Love Loughborough and Charnwood borough Council. The programme is supported using public funding by...

Help us find Lancaster's hidden gems!

3rd Aug 2015
Complete our five-minute survey about your favourite urban walks in Lancaster for the chance to win one of ten £10 Amazon vouchers. This summer we have started a to work on Paths of Desire. Together we are exploring the role of cartography in the digital age, challenging conventions around digital cartography, seeking...

Visualising the lamp post sign

18th Jun 2015
Despite the availability of 24 items of planning data, only 6 items are currently used and none of these are visual. The majority of content within existing signs covers the legal framework and provides the public an overview of how to contact the planning department. This is to comply within the...

Creative Citizens’ Variety Pack: Inspiring digital ideas from community projects

27th Jan 2015
In September 2014, the Creative Citizens’ Variety Pack was launched at the Creative Citizens conference in London, with a collection of 12 case studies that make use of digital tools in creative ways for social benefit. Open Planninng was one of the project involved, among great projects like Play your Place...