A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
The CX webservers collect anonymous information, like the IP address of your computer, the browser software used, the operating system, access times and pages visited. This information is used to monitor usage and to assess the effectiveness of the CX website.
In some sections of the CX website anonymous data such as browser type or IP address may be used to customise web page content. This information is used in an anonymous form to ensure appropriate and effective delivery of content.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. You should be aware that this may prevent you from taking full advantage of the CX website. If you are unsure how to do this, use your favourite search engine to look this up using the term 'declining cookies' with your browser name, or contact your local IT support for advice.
What information we collect
In addition to using cookies on our website, we may collect the following information from you when you fill in a form on our website or have contact with us by letter, email, telephone or other means. We will always ask before we collect such information:
- Name and job title.
- Contact information including email address.
- Demographic information such as postcode, preferences and interests.
- Information relevant to services offered by The Creative Exchange.
What we do with the information we gather
This information helps us to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping
- We may use the information to improve our services.
- We may periodically send emails about event, services or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for research purposes. We may use the information to customise the website according to your interests.
- Other purposes which are advised at the point of collection, and in compliance with our Data Controller registration with the Information Commissioner's Office.
We are committed to ensuring that your information is secure. Appropriate security measures are in place to protect against loss, misuse or alteration of information collected from you, including measures to prevent, as far as possible, access to CX databases by parties other than project team members and partner institution staff.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at the address below.
- We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law.